EVENT BOOKING
How would you rank the response time from your initial inquiry?
10/10 – Excellent
How would you rank the ease of booking your event?
10/10 – Excellent
How would you rank the experience dealing with the person booking your event?
7/10 – Excellent
ARRIVAL ON SITE:
How would you rank the arrival time of your BBQ team with respect to what you were told?
10/10 – Excellent
How would you rank the person who spoke with you about where to setup the bbq?
10/10 – Excellent
PRESENTATION:
How would you rank the overall setup/presentation of the BBQ?
10/10 – Excellent
How would you rank the cleanliness of the staff?
10/10 – Excellent
How would you rank the cleanliness of the equipment? (Salad Bars/Condiment Bars etc)
10/10 – Excellent
THE SERVICE AND FOOD:
How would you rank the speed to service all guests at your BBQ?
10/10 – Excellent
How would you rank the quality of the food you ordered for your BBQ?
10/10 – Excellent
How would you rank the service staff at your BBQ?
10/10 – Excellent
OVERALL EXPERIENCE:
How would you rank the overall experience of our BBQs?
10/10 – Excellent
Would you use Simply BBQ again in the future?
10/10 – Excellent
How would you rank the Simply BBQ experience compared to other companies?
10/10 – Excellent
COMMENTS & SUGGESTIONS:
The only hiccup was that in my initial email I had indicated the required quantities of food I was requesting. A subsequent email was sent to me that I did not respond to, so my quantities were adjusted. Luckily the guys in charge on site reacted quickly enough and took care of the situation for me and managed to get the quantities I had requested.
Overall a great experience.
Great Service on site and everyone was pleased with the quality of food.
The guys in charge did have a walk around to assess what I organized for the event with the possibility of expanding the services to include the attractions as well.
I will be organizing the event again next year so it would be good to understand your price matching/cost savings you can pass on for providing multiple services (food and events).